Autodesk Software: Assigning Licenses and Accessing Products

Whether you are an existing standalone seat holder adding to your seat count or a former multi-user account holder switching to standalone, this article will be helpful to you. We’re going to give away the bank on what now seems like an age-old and common support request “how do I add a user and provide a seat of the software to a new standalone user?.” This process is twofold so listen up.

On the account management side of the house:

• The contract manager (now known as primary admin) or software coordinator (now secondary admin) will need to have their Autodesk account email and password handy.
• Locked and loaded with your account information, go to manage.autodesk.com and sign in (2).

• Once in your account, click on “By User” (3) and then “+ Invite users” (4).

• You can either invite a single user by clicking “Invite Single” or click on the “Invite Multiple” (4a) tab to invite multiple users (be sure to follow the right format in the example on the dialog box for multiple users).
• After your selections have been made and the user information is filled in appropriately, click “Send Invite” (4B) to send your selected users an email invitation.

• After inviting the user, you can go to their username and assign them the software (5). You can also set the software by clicking “By Product” on the left-hand menu on the page (5a). Select the product name or the small arrow next to “Seats available” to get to the product (5b). Click “Assign” to assign the product to the user (5c).

From the User’s Computer:

If you’re a new user, download the appropriate software. You can do so from manage.autodesk.com with your email and created password.

Below displays how to access the Autodesk Desktop App for specific scenarios an end-user might encounter.

• Steps 1 and 1a displays how a new user navigates to the Autodesk Desktop App.

• Step 2 displays how a user signs out of the Autodesk Desktop App. We suggest you sign out to update your account information and ensure your installation communicates properly with the Autodesk server.

• Step 3 displays how a user signs in to the Autodesk Desktop App.
• Step 3a displays the Autodesk Desktop App login prompt.

• Step 4 and Step 4a display how to navigate to individual Autodesk software solutions.
• The software should utilize your sign-in from the Autodesk Desktop App to provide you access to the software. If asked for license type, click “single-user” and sign in again if necessary.

If you happen to be coming off multi-user licenses and get a network error or license error or have any other issues with accessing the software, follow the steps at the link listed here.